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This phenomenon ceases after a shor t while. The appliance produces a pumping sound. Water is pumped into the boiler inside the steam generator.This is normal If the pumping sound continues non-stop, switch off the appliance immediately and unplug it. Contact an authorised Philips ser vice centre. The appliance does not produce any steam. There is not enough water in the water tank. Fill the water tank. The steam generator is not hot enough to produce steam. Wait until the steam setting light stays on. You are not pressing the steam trigger. Press the steam trigger and keep it pressed while you steam iron. The water tank is not placed properly in the appliance. Slide the water tank firmly back into the steam generator (‘click’). Superheated (i.e. high-quality) steam is hardly visible, especially when the temperature dial is set to maximum position and even less so when the ambient temperature is relatively high. To check if the iron really produces steam, set the iron to a lower temperature setting between 2and 3 for more visible steam. The appliance is not switched on. Set the power knob with steam control to a steam setting. Water droplets come out of the soleplate. When you star t steam ironing and when you continue steam ironing after an interruption, the steam that was still present in the hose has cooled down and condensed into water.This causes water droplets to come out of the soleplate. This is normal. Hold the iron over an old cloth and press the steam trigger.The cloth absorbs the drops. After a few seconds, steam instead of water comes out of the soleplate. The temperature dial is set to a Set an ironing temperature that is temperature that is too low for steam suitable for steam ironing ironing. (temperature settings 2 to MAX). EnGlish 11 Problem Possible cause Solution Wet spots appear on the garment during ironing. The wet spots that appear on your garment after you have steam ironed for some time may be caused by steam that has condensed onto the ironing board. Iron the wet spots without steam for some time to dr y them. If the underside of the ironing board is wet, wipe it dr y with a piece of dr y cloth. Water spots appear on the garment during use of the steam boost function. The water spots on your garment are due to condensation in the supply hose. When the supply hose cooled down, the steam that was still present in the hose cooled down and condensed into water. The water droplets stop coming out of the appliance when you have used the steam boost function for some time. Flakes and impurities come out of the soleplate or the soleplate is dir ty. Impurities or chemicals present in the water have deposited in the steam vents and/or on the soleplate. Clean the soleplate with a damp cloth. Too much scale and minerals have accumulated inside the steam generator. Rinse the steam generator frequently (see chapter ‘Cleaning and maintenance’). The steam supply hose is warm during ironing. This is normal as steam passes through the steam supply hose during steam ironing. Place the steam supply hose on the opposite side of the ironing board in such a way that your hand does not touch the hose during ironing. I cannot put the iron on its heel. The iron cannot be put on its heel because it has an ergonomic design that reduces strain on your wrist (see chapter ‘Introduction’). Place the iron horizontally on the heat-resistant iron resting mat. The cord jammed during rewinding. Pull a small par t of the cord out of the appliance and press the cord rewind button again. Water leaks from the appliance. GC8565/GC8560 only:The cord is not wound completely when I press the cord rewind button If you tilt the steam generator during transpor t or place it on an uneven surface when the water tank is full, water may spill out of the wate...

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