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after cleaning. . Check the main jet is not blocked and the burner crown is clear of food particles. . Check the burner cap and crown have been replaced correctly, e.g. after cleaning. If after all these checks, your hob still does not operate correctly, contact your local AEG Service Force Centre. Please note that it will be necessary to provide proof of purchase for any in- guarantee service calls. In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Service and Spare Parts If you require spare parts or an engineer contact your local Service Force Centre by telephoning: 0870 5 929 929 Your call will be routed to the your local Service Force Centre. When you contact the Service Force Centre, they will need the following information: 1. Your name, address and post code. 2. Your telephone number 3. Clear and concise details of the fault 4. The model and the serial number (see rating label on the back of this instruction booklet) 5. Date of purchase CUSTOMER CARE For general enquiries concerning your AEG appliance and for further information on AEG products, contact our Customer Care Department by letter or telephone as follows: Customer Care Department AEG Domestic Appliances 55-77 High Street Slough Berkshire SL1 1DZ Tel : 08705 350 350 Guarantee Conditions AEG offer the following guarantee to the first purchaser of this appliance. 1. The guarantee is valid for 12 months commencing when the appliance is handed over to the first retail purchaser, which must be verified by purchase invoice or similar documentation. The guarantee does not cover commercial use. 2. The guarantee covers all parts or components which fail due to faulty workmanship or faulty materials. The guarantee does not cover appliances where defects or poor performance are due to misuse, accidental damage, neglect, faulty installation, unauthorised modification or attempted repair, commercial use or failure to observe requirements and recommendations set out in the instruction book. This guarantee does not cover such parts as light bulbs, removable glassware or plastic. 3. Should guarantee repairs be necessary the purchaser must inform the nearest AEG Service Force Centre (manufacturer’s service or authorised agent). AEG reserves the right to stipulate the place of the repair (i.e. the customer’s home, place of installation or AEG workshop). 4. The guarantee or free replacement includes both labour and material. 5. Repairs carried out under guarantee do not extend the guarantee period for the appliance. Parts removed during guarantee repairs become property of AEG. 6. The purchaser’s statutory rights are not affected by this guarantee. European Guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: * The guarantee starts from the date you first purchased your product. * T...

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