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– Battery packs become hot with use and may not charge. When the battery pack is outside the charging temperature range, the CHG (charge) indicator will flash irregularly. The charging will start once the battery pack temperature is below 40 °C. – The battery pack is damaged. Use a different battery pack. – Recording/Playback Problem Solution Buttons will not work. Turn on the camcorder. – Load a disc. 24 Abnormal characters appear on the screen. The camcorder does not operate properly. Disconnect the power source and reconnect it after a short time. If the problem still persists, disconnect the power source and press the RESET button with a pointed item. Pressing the RESET button resets all settings. – “ ” flashes on the screen. Load a disc. 24 “ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 21 The wireless controller will not work. Set [WL.REMOTE] to [ON]. 48 The battery of the wireless controller is exhausted. Replace the battery. 27 Video noise appears on screen. When using the camcorder in a room where a plasma TV is located, keep a distance between the camcorder and the plasma TV. – Video noise appears on the TV screen. When using the camcorder close to devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.), keep a distance between the camcorder and these devices. – Trouble? 97 Problem Solution Even without a disc loaded, when closing the disc compartment cover a motor sound can be heard. The camcorder is checking if a disc is loaded or not. This is not a malfunction. – The disc cannot be ejected. Turn off the camcorder, disconnect the compact power adapter and remove the battery pack. Restore the power supply and try again. – The camcorder has exceeded its operational temperature. Turn off the camcorder and let it cool down before resuming use. The disc cannot be recognized. The disc is dirty. Clean the disc with a soft lens-cleaning cloth. If the problem persists replace the disc. 106 The disc is not correctly loaded. Check the disc. 24 Verify that the camcorder supports the type of DVD disc you inserted. 3 The camcorder vibrates. Depending on the condition of the disc, the camcorder might vibrate occasionally. This is not a malfunction. – • The disc’s rotation can be faintly heard. • Occasionally the operation sound can be heard. The disc is activated from time to time. This is not a malfunction. – After using the camcorder for a long time, “ ” lights up in red. This is not a malfunction. Turn the camcorder off and let it cool for a while before resuming operation. – “ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center. – Recording Problem Solution Image will not appear on the screen. Set the camcorder to . 32 “SET THE TIME ZONE, DATE AND TIME” appears on the screen. Set the time zone, date and time. 30 Recharge the built-in lithium battery and set the time zone, date and time. 107 Pressing the start/stop button will not start recording. Set the camcorder to . 32 Load a recommended disc. 4 The disc is full (“ END” flashes on the screen). Delete some recordings (DVD-RW in VR mode) to free some space or replace the disc. 24 67 The camcorder has exceeded its operational temperature. Turn off the camcorder and let it cool down before resuming use. – Remove the disc protection. 69 Unfinalize the disc (DVD-RW in VIDEO mode). 77 Even after stopping recording, the disc access indicator does not go off. The scene or still image is being recorded on the disc. This is not a malfunction. 32 34 Additional Information 98 98 Trouble? Problem Solution The point where the start/stop button was pressed does not match the beginning/end of the recording. There is a slight interval between pressing the start/stop button and the actual start of the recording on the disc. This is not a malfunction. – The recording suddenly stops shortly after starting recording. The disc is dirty. Clean the disc with a soft lens-cleaning cloth. If the problem persists replace the disc. 106 The camcorder has exceeded its operational temperature. Turn off the camcorder and let it cool down before resuming use. – Camcorder will not focus. Autofocus does not work on that subject. Focus manually. 54 Adjust the viewfinder with the dioptric adjustment lever. 26 Lens is dirty. Clean the lens with a soft lens-cleaning cloth. Never use tissue paper to clean the lens. 107 Sound is distorted. When recording near loud sounds (such as fireworks or concerts), sound may become distorted. This is not a malfunction. – A vertical light bar appears on the screen. Bright light in a dark scene may cause a vertical light bar (smear) to appear. This is not a malfunction. – Viewfinder picture is blurred. Adjust the viewfinder with the dioptric adjustment lever. 26 Playback/Editing Problem Solution Pressing the playback button does not start playback. Load a disc. 24 Set the camcorder to . 37 You may not be able to play with this camcorder, discs recorded o...
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