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121 Using your camcorder abroad........................................... 123 Glossary ............................................................................ 124 Specifications .................................................................... 125 Troubleshooting Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call. Warning icons and messages Problems may occur because of the following reasons. Check the information and take corrective action. Battery Message Icon Informs that... Action Low Battery -The battery is almost discharged. • Replace with a charged battery or connect the AC power adaptor. Check authenticity of the battery. -The battery cannot pass authenticity check. • Check whether the battery is authentic. If not, change to an authentic Samsung battery. • We recommend you use only genuine Samsung batteries in this camcorder. Storage media Message Icon Informs that... Action Insert Card There is no memory card inserted in the memory card slot. • Insert a memory card. Card Full There is not enough space to record on the memory card. • Delete unnecessary files from the memory card. • Back-up files to a PC or another storage media, and then delete unneeded files. • Replace the memory card with another card that has enough free space. Card Locked The write protection tab on an SD or SDHC card has been set to lock. • Release the write protection tab. 109 Troubleshooting Storage media Message Icon Informs that... Action Card Error The memory card has a problem and the camcorder cannot recognise it. • Replace the memory card with another card. Not Formatted The memory card is not formatted in this camcorder. • Format the memory card using this camcorder. Not Supported Format The memory card may have been formatted by another device and may still have existing images on it. • Files cannot be played as the memory card format is not supported by the camcorder. • Format the card using the camcorder or replace the card with a card formatted correctly. Not Supported Card The memory card is not supported in this camcorder. • Replace the memory card with a recommended card. Low Speed Card. Please record at a lower resolution. -The memory card is not fast enough to record at this resolution. • Record video at a lower resolution and quality. • Replace memory card with a faster card. Recording Message Icon Informs that... Action Write Error - Some problem occurred while writing data to the storage media. • Turn the camcorder's power off and on for data recovery. • If a file is not recovered, use the camcorder to format the storage media after backing up important files to a PC or another storage media. Recovering Data… Don’t power off and keep card inside. -The file was not created normally. • Wait until data recovery is finished. • Never turn off the power or eject the memory card during recording. 110 ...

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