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Resumen del manual
Check if the IP address of the server is configured correctly. • The FTP server settings may be incorrect. Check if the FTP settings are configured correctly. • The settings relating to the indicated item may be incorrect. Check if the FTP settings are configured correctly. Password error for the entered user name Internal error Other error An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to DDNS Category Connection error Indication No response from the server Description • The designated IP address of the DDNS may be incorrect. Check if the DDNS settings are configured correctly. • The DDNS server may be down. Ask the network administrator. Password error for the entered user name IP address updated error Entered user name or password may be incorrect. Check if the DDNS settings are configured correctly. IP address update error occurred in the DDNS server. Ask the network administrator. Internal error Other error An error occurred in the DDNS function. Check if the DDNS settings are configured correctly. Error indications relating to NTP Category Indication Description Connection error No response from the server • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down. Ask the network administrator. Internal error Other error • The designated IP address of the DNS may be incorrect. Check if the DNS settings are configured correctly. • The DNS server may be down. Ask the network administrator. Time adjustment synchronizing with NTP succeeded. Auto time adjustment succeeded. Time correction succeeded. Troubleshooting Before asking for repairs, check the symptoms on the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not described below. Reference pagesCause/solutionSymptom Cannot access from the browser. • Is the LAN cable (category 5) firmly connected to the network connector on the rear of the camera? Installation Guide • Is the link LED right by the network connector lit? When it is not lit, connection to a LAN may not be established or a network may be not working correctly. Check if the cables have any contact failure or if the wiring is correct or not. Installation Guide 58 • Are the set IP addresses valid? • Are you accessing the wrong IP address? Check the connection as follows: With the Windows command prompt, > ping "IP address of the camera" When the WV-NS202 replies, the camera is functioning normally. If not, proceed either of the following. • Restart the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart. • Restart the camera while holding the [INITIAL SET] button on the rear of the camera. The camera will be initialized and the IP address will return to the default setting "192.168.0.10". After the camera is initialized, access the camera and set the IP address again. (When the camera is initialized, all the settings of the camera previously configured on the setup menus will be initialized.) – 68 Reference pagesCause/solutionSymptom Reference pagesCause/solutionSymptom Installation Guide • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed?