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Sanitiser (specific types only) Do not clean the sanitiser when the UV light bulb is hot. For optimal effectiveness, it is recommended to clean the sanitiser weekly. 1 Unplug the sanitiser. 2 Slightly lift the drip tray and pull it out. Rinse the drip tray and wipe it clean with a damp cloth. 3 Clean all reflector surfaces with a damp cloth. 12 ENGLISH Storage Replacement Disposal 4 Remove the protective screen in front of the UV light bulb. To remove the screen, gently lift it up (1) and pull it out (2). 5 Remove the UV light bulb. To remove the light bulb, grasp it and pull it out of the metal clasp. 6 Clean the protective screen and the UV light bulb with a damp cloth. 7 Reinsert the UV light bulb. To reinsert the light bulb, align the bottom of the light bulb with the metal clasp and push the bulb into the clasp. 8 Reinsert the protective screen. To reinsert the screen, align the pegs on the screen with the slots on the reflective surface near the UV light bulb.Then insert the pegs into the slots and slide down the screen to secure it in the sanitiser. -If you are not going to use the appliance for a long time, remove the mains plug from the wall socket.Then clean the appliance and store it in a cool and dry place away from direct sunlight.You can use the cord wrap to store the mains cord neatly. -You can store brush heads on the pegs at the back of the deluxe charger (specific types only). Brush head -Replace Sonicare brush heads every 3 months to achieve optimal results. -Use only Sonicare ProResults replacement brush heads. UV light bulb -You can order replacement UV light bulbs from the Customer Care Centre in your country or an authorised Philips service centre. -Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment. -The lamp of the sanitiser contains mercury, which is a substance that can be harmful to the environment.When you discard the lamp, do not throw it away with the normal household waste but hand it in at an official collection point. -The built-in rechargeable battery contains substances that may pollute the environment.Always remove the battery before you discard and hand in the appliance at an official collection point. Dispose of the battery at an official collection point for batteries. If you have trouble removing the battery, you can also take the appliance to a Philips service centre.The staff of this centre will remove the battery for you and will dispose of it in an environmentally safe way. ENGLISH 13 Guarantee & service Frequently asked questions Removing the rechargeable battery Please note that this process is not reversible. 1 To deplete the rechargeable battery of any charge, remove the handle from the charger or sanitiser, switch on the Sonicare and let it run until it stops. Repeat this step until you can no longer switch on the Sonicare. 2 Insert a flat-head (standard) screwdriver into the slot located at the bottom of the handle.Turn the screwdriver anticlockwise to release the bottom cap. 3 Hold the handle upside down and push down on the shaft to release the internal components of the handle. 4 Insert the screwdriver under the circuit board, next to the battery connections, and twist to break the connections. Remove the circuit board and pry the battery from the plastic carrier. Do not connect the appliance to the mains again after you have removed the battery. If you need information or if you have a problem, please visit the Philips website at or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV. Guarantee restrictions The terms of the international guarantee do not cover the following: -Brush heads -Damage caused by misuse, abuse, neglect or alterations -Normal wear and tear, including chips, scratches, abrasions, discolouration or fading -UV light bulb This chapter lists the questions most frequently asked about the appliance. If you cannot find the answer to your question, contact the Customer Care Centre in your country. 14 ENGLISH Question Answer Why doesn’t the Sonicare toothbrush work? Why do I feel a tickling sensation when I use the Sonicare? The brush head chatters against my teeth.What can I do about this? Why does the toothbrush seem less powerful? Why doesn’t the Personalised Brushing button work during brushing? Why doesn’t the sanitiser light go on? Why does the toothbrush seem to lose power during brushing? Do I need a special charger if I travel with my Sonicare? You may need to recharge the Sonicare. Charge the Sonicare for at least 24 hours. The socket may not be live.The electricity supply to sockets in mirror cabinets over washbasins or shaver s...

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