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If problems persist after following this basic troubleshooting guide, call Follett’s technical service department toll at (800) 523-9361 or (888) 2-FOLLETT or (610) 252-7301. 15 Operational Status The chart below shows the operational status of various parts when certain switches are turned off or accessories are removed. Condition Pump Solenoids Auger Wheel Beverage valves Top lid off Rear lid off Drain pan off On/off switch in off position Beverage switch in OFF position OFF ON ON OFF ON ON ON ON OFF ON OFF OFF OFF OFF ON OFF OFF OFF OFF ON ON ON OFF OFF OFF Waterbath circuit board operation The temperature sensor is hard wired directly to the circuit board. The waterbath circuit board operates on 24 volts AC. The bath pump will run for 35 minutes whenever ice is dispensed or the bath calls for ice. Optimal beverage temperature is controlled by the circuit board located in the electrical box. The board monitors the waterbath temperature and holds it to a factory setting. When the Red LED is ON, the bath solenoid, auger motor, wheel motor and bath pump are energized. Ice will be dispensed into the waterbath for 12 seconds, then stop for 60 seconds. The pump will stay energized, and the circuit board will then monitor the water temperature. If it is below the set point, the Green LED will come on, the Red LED light will go off, and ice will not dispense into the waterbath. If the temperature of the bath is determined to be above the set point, the Red LED will remain on. The circuit board has a delay of 60 seconds before more ice is dispensed into the waterbath. LED indicators: Green – the waterbath is at the set temperature. Red – the bath temperature is above the set temperature and the bath is calling for ice. Flashing LED indicators: Flashing Red and Green – the circuit board has gone into an error mode: Alternate flashing – circuit board has power and is waiting for hopper cover and dispenser top to be replaced. Simultaneous flashing – the waterbath did not reach set temperature in 40 minutes. Reset this error mode by turning power off, removing top lid, drain pan or rear lid. Electrical box Front View I 0 I 0 I 0 power on/off switch #1 #2 icemaker warm/red LED bev. bath indicator cold/green LED probe switches 16 Replacement parts Dispenser exterior Top View Front View 8 valve (8v) unit with right hand (RH) tower 8 valve (8v) unit with right hand (RH) tower (push-button dispensing) 1 8 9 4 1 11 10 3 5 12 2 7 6 Reference # Description Part # 1 Lid, 8 valve unit (includes “Follett” label) 502436 1 Lid, 10 valve unit (includes “Follett” label) 502437 2 Label, “Follett” 502438 3 Cover, dispense chute, lever operation 502439 3 Cover, dispense chute, push-button operation (includes button) 502440 4 Switch, push-button operation 502441 5 Backsplash, RH unit, 8 valves 502445 Not shown Backsplash, LH unit, 8 valves 502444 Not shown Backsplash, RH unit, 10 valves 502443 Not shown Backsplash, LH unit, 10 valves 502442 6 Drain pan, 8 valve unit 502446 Not shown Drain pan, 10 valve unit 502447 7 Grille, drain pan, 8 valve unit 502450 Not shown Grille, drain pa...

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