"Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your LCD monitor works best at its native resolution of 1920 x 1080 @ 60 Hz. For best display, please use this resolution. 11.4 ErgoSensor FAQs Q1: Will it work if I wear contact lenses andwhat if they are colored? Ans.: Yes. Q2: Will it work if I wear dark glasses for some reason? Ans.: No, it requires 2 x eyes to be clearly visible. Q3: Will it work if I wear prescription glasses for reading? Ans.: Yes, standard, clear, prescription glasses are OK to be recognized, as your eyes are visible through the glasses. Q4: What happens if I have “one eye patch” due to some medical factor? Ans.: It will not work correctly. It requires 2 x eyes to be detected to function correctly. Q5: Does it work if my face is par tially covered with cloth, hat, etc?' Ans.: As long as it can clearly detect 2 x eyes, it will work. Q6: If I lean forward to read something on my desk, will it work? Ans.: As long as the sensor is able to detect your eyes, it will work. Q7: Does it work if I have a hat/cap/turban on my head? Ans.: As long as it can clearly detect 2 x eyes continuously, it will work. Q8: What happens if I turn my monitor into por trait/ 90 degree mode? Ans.: ErgoSensor function will disable automatically if you turn the monitor. It will work only in the default landscape mode. Q9: Will it work if I turn the monitor away from my face? Ans.: No, you must be facing the monitor in the standard position- front of screen. Q10: What happens if I have 2 or more colleagues also reading my screen? Ans.: While it can detect more than one face, it will “recognize” the face directly in front of the screen and closest to it, deeming it to be the principle user. All functions will be activated based on the principle face that it has detected. 48 11.Troubleshooting & FAQs Q11: What is the optimum distance from my eyes to the Monitor screen? Ans.: 80 cm is the optimal distance for comfor table reading. The sensor will advise you if you are > 90cm and < 70cm for distance activation. Q12: What is the optimum neck angle for stress-free reading? Ans.: The best neck angle is “straight neck!” If your posture is detected with a neck angle tilted more than 15 degrees for a pre-determined time, the sensor will advise you to correct it. Q13: Can I change my time break activation timing? Ans.: No, the ideal time break is deemed to be at about an hour at which inter val the sensor will advise you to take time break. Q14: I cannot take a time-break now, I have lots of work. What happens in that case? Ans.: The sensor has detected you working for more than one hour. Once you get up from your chair, the sensor will reset itself and will re-star t the count again once it detects you back on the seat. Time break is for your own good! Q15: When does the power saving function work? Ans.: a. User detected on seat, monitor operates normally. b. If user is not detected on seat, monitor brightness dims after 1 minute, saving power. c. Monitor turns off after 3 minutes, and then enters standby mode, saving power d. User returns to the seat, ErgoSensor returns monitor to normal operation immediately. Q16: How is it different from my Philips PowerSensor monitor? Ans.: ErgoSensor is a more advanced sensor which actually uses a CMOS-sensor that recognizes people and their presence or absence and is more accurate. PowerSensor uses infra-red signals to detect presence or absence and activates itself. Q17: Can I turn the ErgoSensor off? Ans.: Yes. Q18: Can I turn individual functions off? Ans.: No. Q19: Does it require software installation? Ans.: No, it is built in the monitor.You do not need to install anything. Q20: The ErgoSensor module looks like a camera. Does it record anything? Can someone “see” me or “track” me? What about my privacy?!! Ans.: No, neither it can record, nor communicate. The sensor is an independent, hardware based CMOS low resolution camera which detects you and then uses powerful algorithms to give you corrective advice. It has no data transfer capability to and from the computer. 49 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics...

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