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If you do have a problem, please complete the following checklist before calling Conair: . Make sure you have all model, serial and parts list numbers for your particular equipment. Service personnel will need this information to assist you. . Make sure power is supplied to the equipment. . Make sure that all connectors and wires within and between control systems and related components have been installed correctly. . Check the troubleshooting guide of this manual for a solution. . Thoroughly examine the instruction manual(s) for associated equipment, especially controls. Each manual may have its own troubleshooting guide to help you. . Check that the equipment has been operated as described in this manual. . Check accompanying schematic drawings for information on special considerations. WE’RE HERE TO HELP HOW TO CONTACT CUSTOMER SERVICE Additional manuals and prints for your Conairequipment may beordered through theCustomer Service or Parts Departments for anominal fee. APPENDIX A-1 EQUIPMENT GUARANTEE PERFORMANCE WARRANTY WARRANTY LIMITATIONS Conair guarantees the machinery and equipment on this order, for a period as defined in the quotation from date of shipment, against defects in material and workmanship under the normal use and service for which it was recommended (except for parts that are typically replaced after normal usage, such as filters, liner plates, etc.). Conair’s guarantee is limited to replacing, at our option, the part or parts determined by us to be defective after examination. The customer assumes the cost of transportation of the part or parts to and from the factory. Conair warrants that this equipment will perform at or above the ratings stated in specific quotations covering the equipment or as detailed in engineering specifications, provided the equipment is applied, installed, operated and maintained in the recommended manner as outlined in our quotation or specifications. Should performance not meet warranted levels, Conair at its discretion will exercise one of the following options: . Inspect the equipment and perform alterations or adjustments to satisfy performance claims. (Charges for such inspections and corrections will be waived unless failure to meet warranty is due to misapplication, improper installation, poor maintenance practices or improper operation.) . Replace the original equipment with other Conair equipment that will meet original performance claims at no extra cost to the customer. . Refund the invoiced cost to the customer. Credit is subject to prior notice by the customer at which time a Return Goods Authorization Number (RGA) will be issued by Conair’s Service Department. Returned equipment must be well crated and in proper operating condition, including all parts. Returns must be prepaid. Purchaser must notify Conair in writing of any claim and provide a customer receipt and other evidence that a claim is being made. Except for the Equipment Guarantee and Performance Warranty stated above, Conair disclaims all other warranties with respect to the equipment, express or implied, arising by operation of law, course of dealing, usage of trade or otherwise, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. APPENDIX A-2 ...

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