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See the Recovery and Troubleshooting Guide for more information. How can I restore my computer system to its factory default settings? There are two ways to recover your computer system: from recovery discs or from a recovery partition. See the Recovery and Troubleshooting Guide for more information. How can I reinstall the original software and drivers? You can restore the preinstalled software and drivers using the VAIO Recovery Center. To restore them, click Start, All Programs, VAIO Recovery Center, and Reinstall Programs or Drivers. See the Recovery and Troubleshooting Guide for more information. Troubleshooting > Recovery n112 N How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: 1 Click Start, right-click Computer, and select Manage. 2 Click Disk Management under Storage in the left pane. The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane. Troubleshooting > Battery Pack n113 N Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 23) for more information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: . The battery pack is running out of power and both the charge and power indicator lights blink. . You have not used the battery pack for an extended period of time. When should I replace the battery pack? If the battery pack quickly runs out of power after being fully charged, it may be reaching the end of its life and should be replaced. Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm while it is powering your computer. Troubleshooting > Battery Pack n114 N Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 29) for information on how you can manually activate Hibernate mode. Why can't I fully charge my battery pack? The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings on the VAIO Control Center. What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode? . This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the Battery Pack (page 19). . If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO- Link. Troubleshooting > Built-in Camera n115 N Built-in Camera Why does the viewfinder show no images or poor-quality images? . The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. . The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction. . If the problem persists, restart your computer. Why are captured images poor in quality? . The images captured under the fluorescent light may show reflections of light. . A dark portion in captured images may appear as a noise. . If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 90). What should I do if captured images contain dropped frames and audio interruptions? . The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. . There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. . The power management function of your computer may be active. Check the CPU performance. Troubleshooting > Built-in Camera n116 N What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker n...
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