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The clear lids are top-rack dishwasher safe.The most effective and safe way to clean the warming tray base is with a mild detergent and a soft moist cloth. Do not use any scouring agents! DO NOT SUBMERGE THE WARMING TRAY BASE OR LET THE HEAT CONTROL COME IN CONTACT WITH WATER. If there is any food residue remaining on the surface, it should be removed after each use. To do so, scrub gently with a fine cleansing pad such as nylon mesh or other ordinary cleansing pad. DO NOT USE STEEL WOOL OR ABRASIVE KITCHEN CLEANERS. To polish, use a non-abrasive glass cleaner. Any food residue remaining can be whisked away with a gentle stroke of a nylon mesh pad. Rinse and wipe dry. Do not allow water to spill or seep into frame. NOTE: It is normal for the heating surface to eventually discolor due to heat. Any maintenance required for this product other than normal household care and cleaning, should be performed by our Factory. LIMITED TWO-YEAR WARRANTY This product is warranted to be free from defects in material and workmanship under normal use and service for a for a period of two (2) years from the date of purchase by the user thereof, or for maximum period of thirty (30) months from the date of manufacture if unit was a gift (refer to ink stamp or black dated sticker on appliance. Removing sticker voids the warranty.) Warranty provides repair of unit. Please note: This appliance is a carry-inservice item (except Grand size models: WBC-4RT, WBC-4SP, WBC-5RT WBC-5SP, which have on-site service warranty!; customer is responsible for packaging the unit securely and returning it to BroilKing* or an authorized service center for service, along with a copy of your original dated purchase receipt, a description of the problem, and your name, shipping address and phone number. (Warranty provides repair of unit -If sending it to BroilKing, ship to: BroilKing, Attn: REPAIR, 143 Colebrook River Road, Winsted, CT 06098. *Call BroilKing at 860-738-2200 for Return Authorization Number BEFORE returning any item directly to BroilKing for repair. Return Authorization Number MUST be written on outside of carton to track the unit and avoid service delays. -If not sending it directly to BroilKing for service, call us at 860-738-2200 for the location of your nearest authorized service center. When shipping the unit for service, we recommend that you insure it for its original purchase price. Be sure to package the unit carefully; BroilKing is not responsible for damage or loss of unit in transit to service location. **Save original carton in case required for possible future service needs. This warranty is extended only to the original purchaser and does not apply to shipping damage, accidental breakage, alteration, tampering, misuse or abuse, commercial use, unreasonable use, external service or repair attempts by unauthorized personnel, or damage to the product (not resulting from defect or malfunction) while in the possession of the consumer. Broken cordsets, breaka...

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