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Press the “DND” or “MUTE” button if you do not want to take a call. This will send the caller directly to voicemail. 2. Press the “DND” or “MUTE” button to set phone to ‘do not disturb’ (icon will be on the screen). The phone will not ring and send caller directly to voicemail. (see note above) PHONE FUNCTIONS DURING A PHONE CALL Call Waiting/ Call Hold 1. Hold: Place a call on ‘hold’ by pressing the “HOLD” button. 2. Resume: Resume call by pressing the corresponding blinking LINE. 3. Multiple Calls: Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE to place or receive another call. Call Waiting tone (stutter tone) audible when line is in use. Mute/Delete 1. Press the MUTE button to enable/disable muting the microphone. 2. The “Line Status Indicator” will show “LINEx: SPEAKING” or “LINEx: MUTE” to indicate whether the microphone is muted. NOTE: Pressing MUTE button for an incoming call will reject the call. MUTE button also functions as delete key when user wishes to delete the last entered digit. Call Transfer GXP supports Blind, Attended (or supervised), Semi-Attended and Auto-attended (for GXP1200 only) transfer: NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. 1. Blind Transfer: Press “TRANSFER (or TRNF for GXP-2000)” button, then dial the number and press the “SEND” button to complete transfer of active call. 2. Attended (or Supervised) Transfer: Press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the second call is established, press “TRANSFER (or TRNF)” key then the LINE button of the waiting line to transfer the call. Hang up the phone call after “Transfer Successful” is displayed in the screen. 3. Semi-Attended Transfer: In the web UI, under “Account Settings”, select the Semi-attended Transfer Mode. There are two modes to select for this feature. RFC5589 and Send Refer with early dialog: a. With RFC5589 phone will not send out REFER to transferee until 200OK is received from transfer target. Like an attended transfer, press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Dial the second call, and as it is ringing press the “TRANSFER (or TRNF)” key and then the blinking LINE button of the call on hold to transfer the call. b. With "Send REFER with early dialog" mode phone will send out REFER as soon as the transfer target is selected (in the early dialog stage). Like an attended transfer, press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Dial the second call, and as it is ringing press the “TRANSFER (or TRNF)” key and then the blinking LINE button of the call on hold to transfer the call. Transferor will hang up. 4. Auto-Attended Transfer (only on GXP1200): In the web UI, under “Advanced Settings”, set “Auto- attended Transfer” to “Yes”. . Establish a call between two phones . Press TRANSFER button on GXP1200 . Select another line on GXP1200, call another phone and press SEND button . If the remote phone answers, press TRANSFER button on GXP1200 to transfer the call NOTE: If there is no extra line available, GXP1200 will do the transfer as if Auto-attended transfer is disabled. 5-Way Conferencing GXP can host conference calls and supports up to 5-way conference calling. 2. Initiate a Conference Call: . Establish a connection with two or more parties . Press CONF button . Choose the desired line to join the conference by pressing the corresponding LINE button. . Repeat previous two steps for all other parties that would like to join the conference. This can be done at any time. However, if a new call comes in, the other calls will be placed on hold and the host will have to individually re-join the held lines back into the conference by repeating the previous two steps again. 3. Cancel Conference: Canceling establishing conference call. . If after pressing the “CONF” button, a user decides not to conference anyone, press CONF again or the original LINE button. . This will resume two-way conversation. 4. End Conference: . Press HOLD to end the conference call and put all parties on hold; . To speak with an individual party, select the corresponding blinking LINE. NOTE: The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Voice Messages (Message Waiting Indicator) A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Press the MSG button to retrieve the message. An IVR will prompt the user through the process of message retrieval. Press a specific LINE to retrieve messages for a specific line account. NOTE: • Each line has a separate voicemail account. Each account requires a voicemail portal number to be configured in the “voicemail user id” field. • To check which line account has a message 1) press the messag...

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