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Resumen del manual
Touch Intercom-Ring or Intercom-Voice to use the MERLIN system Intercom feature. Test your voice terminal and program its features by sliding the T/P switch to T (Test) or P (Program). Adjust the volume of your voice terminal’s speaker and ringing using the volume control. Read on to learn how to use these features...and many more. Tailor your voice terminal to meet your individual needs by programming available buttons with custom features. Use Conference, Drop, Transfer, and Hold for efficient call-handling. Touch Speaker for On-Hook Dialing and for Group Listening. Touch Recall to disconnect a call without hanging up your handset. Call your MERLIN system attendant for messages when the light is on next to Message. Use Message (in program mode) to set your voice terminal for making data calls and voice calls simultaneously. Key to Symbols The following symbols are used throughout this guide to illustrate the steps for using your MERLIN system voice terminal. After you are familiar with the steps, use the symbols to remind you how to perform each procedure. Lift your handset. Don’t lift your handset. Hang up your handset. 555-1234 Touch a button. (The symbols for buttons are shaded and labeled to look like the buttons on your voice terminal.) Transfer Dial a number. (This can be an outside number, an intercom number, a feature code, or an account number.) Slide the T/P switch to the P position. Slide the T/P switch to the center position. Since each symbol represents one action, a sequence of two or more symbols illustrates a procedure. For example: Intercom + + Ring intercom number means lift your handset, touch Intercom-Ring, and dial an intercom number. Placing Calls With your MERLIN® system, you can place two types of calls: outside calls and intercom calls. OUTSIDE CALLS To call someone who is not connected to your MERLIN system: + l Lift your handset. outside number The MERLIN system automatically selects an available outside line. Dial the number. NOTE: When the red light is on next to a line button, it means you are using that line or will get that line if you lift your handset. When you lift your handset to place a call, the green light goes on next to the red light to show that the line is busy. To select a specific outside line: 555-1234 + Touch the button for that line. Lift your handset. Button Access and Dial Access to Line Pools Your MERLIN system may be “pooled,” meaning some or all of your outside telephone lines are grouped into one or more pools (for example, a pool of local lines, a pool of WATS lines, and a pool of Foreign Exchange lines). You make outside calls on pooled lines in one of two ways, depending on how your system is set up: either you touch a button for direct access to a line in a pool (Button Access), or you touch a button and then dial a code for access to a specific line pool (Dial Access). Ask your system administrator if your system is pooled. If it is, find out whether you have Button Access or Dial Access to Line Pools. If you have Dial Access, ask for a list of codes for the pools. To make an outside call with Button Access to Line Pools: Touch the button for the line pool you want. Lift your handset. When you hear a dial tone, dial the telephone number you want. To make an outside call with Dial Access to Line Pools: l Touch a Pool Access button. WATS + + outside number l Lift your handset. Pool Access + + + l When you hear a dial tone, dial a code for the line pool you want. line outside pool number l When you hear another dial tone, dial the telephone codenumber you want. NOTE: Ask your system administrator if your system has Automatic Route Selection (ARS). If it does, follow the procedure for making outside calls in the next section, “Automatic Route Selection.” Neither of the above procedures works for you if your system has ARS. Automatic Route Selection If you have Pool Access buttons, your MERLIN system may have Automatic Route Selection (ARS). Ask your system administrator if your system has ARS. ARS automatically selects an administered route for each outside call you make using a Pool Access button. For example, if you touch Pool Access and dial a long distance number, ARS may select WATS as the route for your call. In this case, ARS automatically routes your call onto a WATS line. To place an outside call using ARS: l Touch a Pool Access button. This signals ARS to expect an outside call. Pool Access l Lift your handset. + + l Dial the outside telephone number you want. outside number You hear beeps instead of Touch-Tones or rotary clicks as you dial. Wait a few moments. If you hear a faster busy signal than normal: Touch the same Pool Access button you used to begin your call. If you hear a fast MERLIN system busy signal: l Hang up and redial in a few moments using the Pool Access procedure or the Saved Number Redial feature (see page 23). NOTE: For ARS to work, you must dial a “1” before dialing a long distance number, even if you do not normally do...
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