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Resumen del manual
How to check your CND Status To find out whether your number is being displayed when you make a call, please call 1300 554 536. A recorded announcement will tell you whether your phone number is currently displaying to people you call. CALLING NUMBER DISPLAY 5 VoiceMail You will never miss a call again. With VoiceMail, callers will hear your own personal greeting when you can’t get to the phone and will be able to leave you a message. It’s simple. A special ‘message waiting’ dial tone lets you know as soon as you lift the receiver if there are any messages for you. Once you’ve accessed the service, a voice prompt guides you through the steps. When you collect your messages you can use VoiceMail Call Return to simply return the call. No need to write down the number and then dial it – VoiceMail Call Return does this for you. You’ll never need an alarm clock again. You can use VoiceMail as a wake up or reminder service. If you don’t have VoiceMail and wish to use this feature, please contact Optus customer service on 133 937 for further information. Setting up VoiceMail The first thing you need to do is set up your own Personal Identification Number (PIN) and personal greeting. To do this, follow the steps below. Step 1 Press the Voicemail Hotkey on your Optus handset or press * 9 6 on a standard touch tone phone. Step 2 Once you have accessed the service you will be prompted to set up your own PIN (it can be anything from 4 to 9 digits long) and record your personal greeting and name. This will be followed by a detailed tutorial for the VoiceMail service. Handy Hint The first time you access VoiceMail use the last four digits of your phone number as your PIN. For example, if your phone number is (02) 9111 3465, you should type in 3 4 6 5 . For useful information about changing your PIN and recording your own personal greeting, see page 13. 6 Voicemail What your callers will hear After hearing your personal greeting, your caller will be able to leave a message and in most cases their number will be recorded automatically. If they know they’re not going to be contactable on the number they are calling on, they can press # at the end of their message and dial in another phone number they can be contacted on, e.g. their mobile number. Handy Hint When you record your personal greeting, you can ask callers to press # at the end of their message if they want to leave a call back number. How to listen to messages at home For standard touch tone phones STEP 1 Lift the receiver. A ‘message waiting’ dial tone (a fast but interrupted dial tone) indicates that you have messages. STEP 2 Press the Voicemail Hotkey on your Optus handset or press * 9 6 on a standard touch tone phone. STEP 3 You are now connected to VoiceMail. You will be prompted with easy to follow instructions. Voicemail 7 How to listen to messages when You’re not at home For standard touch tone phones Step 1 Lift the receiver. Step 2 Dial 133 321. Step 3 Enter your VoiceMail number (your phone number including area code) followed by #. For example, if your phone number is (02) 1234 5678, enter all numbers followed by #. Step 4 Enter your PIN, followed by #. Remember, every time you access your VoiceMail box from another fixed line phone you will be charged the 13/1300 call rate, no matter where you call from within Australia. Calls from mobile phones are charged at the applicable mobile rate. 8 VOICEMAIL How to use voicemail call return Available when listening to messages at home After each message has played you will be given the option to return the call. You will hear: To return the call, press 6. If your caller has left a call back number • you will be given the option to return the call to the recorded number, or to enter another phone number. If your caller has not left a call back number • you will be given the option to enter a phone number to call. You’ll be connected as normal and will pay the standard Optus call rates. Please note you will be able to return the call to any local, national or mobile number using VoiceMail call Return regardless of any call barring selection you have on your phone service. When you finish your call, you will return to your VoiceMail box to hear the rest of your messages. Handy Hint You don’t need to leave your VoiceMail box to return the calls, simply follow the prompts and your calls will be connected as normal. You’ll only be charged the cost of the call to access VoiceMail, plus the standard Optus call rates for all VoiceMail call returns. HOW TO DELETE, REPLAY AND SAVE MESSAGES For standard touch tone phones After each message has played you will be given the following options: To delete, press 3. To replay, press 7. To save, press 5. If you keep your messages, they will be stored for 7 days after which time the system will automatically delete them for you. VOICEMAIL 9 Handy Hints VoiceMail shortcuts The following can be used at any time whilst listening to messages. To go back Press * to go back 8 seconds....