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Resumen del manual
2. Verify whether the MAC address is needed. Some cable modem services require you to use the MAC address of the computer registered on the account. If this is the case, in the Router MAC Address section of the Basic Settings screen, select Use this Computer’s MAC Address. To save your settings, click Apply. Restart the network in the correct sequence. Check the router status lights to verify correct router operation: If the Power light does not turn solid green within 2 minutes after you turn the router on, reset the router according to the instructions in “Restoring the Default Password and Configuration Settings” on page 28. Basic Functions Are Not Working After you turn on power to the router, check these status lights: 1. When power is first applied, verify that the Power light is on: a. Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet. b. Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact Technical Support. 2. After a few seconds, verify that the Test light is on, indicating that the self-test procedure is running. 3. After approximately 30 seconds, verify the following: a. The Test light has turned off. b. The LAN port lights are lit for any local ports that are connected. c. The Internet port is connected and its light is lit. d. The Wireless port light is lit. Help with Troubleshooting v1.0, October 2007 Router Setup Manual If a port’s light is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10 Mbps, the light is amber. For more information about the status lights, see “Router Front Panel” on page 3. If the Test light never turns on or stays on: When the router is turned on, the Test light turns on for about 30 seconds and then turns off. If the Test light does not turn on or stays on, the router has a problem. 1. If all lights including the Test light are still on one minute after powering up, turn the power off and back on to see if the router recovers. 2. Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default Password and Configuration Settings” on page 28. If the error persists, you have a hardware problem and should contact Technical Support. If the LAN or Internet port lights are not on when the Ethernet connection is made: 1. Make sure that the Ethernet cable connections are secure at the router and at the computer. 2. Make sure that power is turned on to the connected computer. 3. Make sure that you are using Ethernet cables like the cable that was supplied with the router. I Am Unable to Log In to the Router If you are unable to log in to the router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the browser and starting it again. Help with Troubleshooting v1.0, October 2007 Router Setup Manual The Internet Service Connection Is Not Working If your router is unable to access the Internet, check that the Internet connection is working, and then check that the router can get an Internet address. Check that the Internet connection is working: 1. Internet connection. First verify that your cable or ADSL modem has a successful connection. The cable or ADSL modem status lights indicate if the modem connection is successful or not. Check your modem documentation, or call your Internet Service Provider for help with verifying that the modem has a successful connection. 2. Wireless router Internet light is green or blinking green. If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct. 3. Wireless router Internet light blinking amber. If your Internet light is blinking amber, then your router is attempting to make an Internet connection with the service provider. The light should turn green within several minutes. If it does not, check the Internet connection on the modem. 4. Wireless router Internet light off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or ADSL modem, and that both the modem and router are turned on. Obtaining an Internet IP Address If your router is unable to access the Internet, and your Internet light is amber or blinking amber, check the router to...