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Note: The file status information will disappear after about 6 seconds. File Compatibility: Data compatibility: JPEG Exif ver 2.2 File format: DCF ver 1.1 Maximum viewable resolution: 16384 . 16384 pixels (Total number of pixels: 10,000,000) Maximum photo size: 9 MB Total number of files: Less than 2000 per folder Chapter 8: Troubleshooting Chapter 8: Troubleshooting General troubleshooting Before calling a service technician, please check this chapter for a possible cause of the problem and some solutions you can try. Black box on-screen • The closed caption feature is set to one of the Text modes (T1, T2, T3, or T4). Set the closed caption feature to Off (-page 40). TV stops responding to controls • If the TV stops responding to the controls on the remote control or TV control panel and you cannot turn off the TV, press and hold the POWER button on the TV control panel for 5 or more seconds to reset the TV. Other problems • If your TV’s problem is not addressed in this Troubleshooting section or the recommended solution has not worked, use the Reset Factory Defaults procedure (-page 31). TV will not turn on • Make sure the power cord is plugged in, and then press p. • The remote control batteries may be dead. Replace the batteries or try the control panel buttons. Picture problems General picture problems • Check the antenna/cable connections (- Chapter 2). • Press + on the remote control or the TV and select a valid video input source (-page 32). If no device is connected to a particular input on the TV, no picture will display when you select that particular input source. For device connection details, see Chapter 2. • Antenna reception may be poor. Use a highly directional outdoor antenna (if applicable). • The station may have broadcast difficulties. Try another channel. • Adjust the picture qualities (-page 39). • If you are using a VCR, make sure Lon the remote control is set correctly (-page 23). • Do not connect both a standard video cable and an S- video cable to the VIDEO 1 input at the same time (page 13). Video Input Selection problems • If the Input Selection window does not appear when you press + on the remote control or the TV control panel, press +a second time, which will change to the next video input source and display the Input Selection window. Cannot view external signals or channel 3 or 4 • If you cannot view signals from external devices connected to VIDEO 1, VIDEO 2, ColorStream HD1, ColorStream HD2, HDMI 1, HDMI 2, HDMI 3, PC or from channels 3 or 4, make sure the Input Lock is set to Off (-page 46). Poor color or no color • The station may have broadcast difficulties. Try another channel. • Adjust the Tint and/or Color (-page 39). Poor composite or S-video picture • If the TV is connected to an external A/V device (e.g. DVD player, video game system, set-top box, etc.)...

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