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Resumen del manual
Upgrading browsers and JREs..................................................................................................33
HP Insight Remote Support software..........................................................................................33
Upgrading HP Replication Solutions Manager (optional)..............................................................34
Monitoring storage system stability............................................................................................34
Preparing an HP Continuous Access EVA environment for upgrading.............................................35
Upgrading disk drive firmware in an HP Continuous Access EVA environment............................36
Saving storage system configuration information.........................................................................37
Task checklist.........................................................................................................................38
3 Upgrading the Enterprise Virtual Array........................................................40
Solving upgrade problems.......................................................................................................40
Step 1. Checking the health of the Enterprise Virtual Array...........................................................40
Step 2. Disabling Remote Support Software...............................................................................43
Step 3. Clearing storage system passwords................................................................................43
Clearing the password on the Operator Control Panel (OCP)...................................................43
Disabling password access in HP Command View EVA...........................................................44
Step 4. Halting all host access to the storage system for an offline upgrade (optional)......................44
Step 5. Upgrading controller software to XCS 6.240...................................................................44
Upgrading controller software.............................................................................................44
Step 6. Upgrading disk drive firmware......................................................................................47
Upgrading the firmware on all disks.....................................................................................48
Upgrading firmware on an individual disk.............................................................................51
Step 7. Entering storage system passwords.................................................................................51
Entering the password on the OCP.......................................................................................52
Enabling password access in HP Command View EVA............................................................52
Step 8. Resuming storage system operation................................................................................53
Task checklist.........................................................................................................................53
4 Troubleshooting........................................................................................55
Solving HP Command View EVA problems.................................................................................55
General HP Command View EVA troubleshooting tips.............................................................55
Troubleshooting HP Command View EVA with a management server........................................55
Troubleshooting specific HP Command View EVA errors..........................................................55
View is not set or view list is null......................................................................................55
Symptom.................................................................................................................55
HTTP status 404, not found or status 503, no service.........................................................56
Symptom.................................................................................................................56
Unknown storage system................................................................................................56
Symptom.................................................................................................................56
No storage systems found..............................................................................................57
Symptom.................................................................................................................57
Solving security credentials configuration problems.................................................................58
Access control..............................................................................................................58
Solving problems selecting a storage system...............................................................................58
Solving problems disabling DR group failsafe mode....................................................................59
Solving problems downloading the system software file................................................................59
Invalid firmware image file (Status code 21006).....................................................................59
Bad image header (Status code 65).....................................................................................60
Solving problems if the storage system does not come back online................................................60
Solving problems with multiple resynchronizations.......................................................................60
5 Support and other resources......................................................................62
Contacting HP........................................................................................................................62
Subscription service............................................................................................................62
Documentation feedback....................................................................................................62
Related information.................................................................................................................62
4
Contents
...Otros modelos de este manual:
datos de dispositivos de procesamiento - HP 6100 Enterprise Virtual Array (1.62 mb)
datos de dispositivos de procesamiento - HP 8100 Enterprise Virtual Array (1.62 mb)
datos de dispositivos de procesamiento - HP EVA4000 Starter Kit (1.62 mb)
datos de dispositivos de procesamiento - HP EVA4000/6000/8000 Disk Arrays (1.62 mb)