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By doing this, you help to preserve the environment (Fig. 19). Guarantee & service If you need information or if you have a problem, please visit the Philips website at or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV Troubleshooting If the appliance does not work or does not work properly, first check the list below. If the problem is not mentioned in this list, the appliance probably has a defect. In that case we advise you to take the appliance to your dealer or to an authorised Philips service centre. Problem Possible cause Solution The iron is plugged in, but the soleplate is cold. There is a connection problem. Check the mains cord, the plug and the wall socket. The temperature dial is set to MIN. Set the temperature dial to the required position. The iron does not produce any steam. There is not enough water in the water tank. Fill the water tank (see chapter 'Preparing for use', section 'Filling the water tank'). The steam control is set to position 0. Set the steam control to a position between 1 and 6 (see chapter 'Using the appliance', section 'Steam ironing'). The iron is not hot enough Set an ironing temperature that is suitable and/or the drip-stop for steam ironing (•• to MAX). Put the iron function has been activated. on its heel and wait until the temperature light has gone out before you start ironing. 12 ENGLISH Problem Possible cause Solution The iron does not produce a steam boost. You have used the steam boost function too often within a very short period. Continue ironing in horizontal position and wait a while before you use the steam boost function again. The iron is not hot enough. Set an ironing temperature at which the steam boost function can be used (••• to MAX). Put the iron on its heel and wait until the temperature light has gone out before you use the steam boost function. Water droplets drip onto the fabric during ironing. You have not closed the cap of the filling opening properly Press the cap until you hear a click. You have put an additive in the water tank. Rinse the water tank and do not put any additive in the water tank. The set temperature is too low for steam ironing. Set a temperature of or • • higher You have used the steam boost function at a temperature setting below 2. Set the temperature dial to a setting between • and MAX. Water drips from the soleplate after the iron has cooled down or has been stored. You have put the iron in horizontal position with water still left in the water tank. Empty the water tank. Flakes and impurities come out of the soleplate during ironing. Hard water forms flakes inside the soleplate. Use the Calc-Clean function one or more times (see chapter 'Cleaning and maintenance', secti...

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