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Product must be received and examined by warranty department before any warranty is granted. This disclaimer is found on warranty cards, the RA and/or is communicated to customer via phone/fax/email by customer service. 6. Warranty department determines if product is under warranty if not per the above parameters. Any deviations from this policy can only be made by an officer of the company. 7. If product is determined to not be under warranty, warranty department will call consumer to determine consumer’s desired disposition of the product. (a) Return as is at consumer’s expense (b) Do not return – scrap/destroy (No credit is issued to Consumer) (c) Repair and return at consumer’s expense NOTE: Repair charges will be billed at $40.00 per hour for labor (minimum labor charge of 1/2 hr or $20.00) and standard wholesale for parts. 8. If product is determined to be under warranty, appropriate disposition options are as follows: (a) Repair and return to consumer. (Transportation cost back to the consumer at O’Brien’s expense.) (b) Replace and either scrap or blem the product returned. (Replacement product at no charge to consumer. Transportation cost back to consumer at O’Brien’s expense.) TEAR OFF COMPLETED SECTION BELOW AND MAIL TO O’BRIEN. KEEP TOP HALF. Name________________________ Address _____________________________ City__________________________ State _________ Zip ___________________ Email Address______________________________________________________ Model Name___________________ Ski Length _______ Binding Size _________ Store Name ___________________ Address _____________________________ City _________________________ State _________ Zip ___________________ .Pro shop .Boat dealer .Sporting goods store .Mass merchant .Catalog Which magazine(s) do you read? .WaterSki .Fishing . Water Skier .Boating Life .WindSurfing .WakeBoarding .Alliance Wake .Ski (snow) .Powder .Powerboat .Boating .Boating World .Trailer Boats .Sports Illus. .Outside .Watercraft Illus. .Watercraft World .Transworld Snowboarding .Snowboarder Which website(s) do you visit? .obrien.com .obrienelite.com .obrienwake.com .waterskimag.com .wakeboardingmag.com .wakeworld.com.alliancewake.com .usawaterski.com .skifly.com .ncwsa.com .wakeboarder.com Which feature(s) did you base your decision on? .Graphics & Styling .Construction .Performance .O’Brien reputation .Price .Demo Ride .Other (explain) ________________________________________ Have you attended a boat show in the past 2 years? . Yes . No You are: .Male .Female Your age: .Under 18 .18-25 .26-35 .36-50 .Over 50 Education: .High School .Some College .College . Graduate Work ...

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