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To place a call, simply press the AD button and then dial the desired list item. 13 Automatic Callback To automatically place another call to an extension that was busy, did not answer, or returned a call waiting ringback tone 1 Press Auto Callback during call attempt [confirmation tone] • Green light goes on steadily until callback is completed or canceled Note: If you send your calls to coverage after activating Automatic Callback, your callback calls will still ring at your extension and will not be redirected to coverage. 2 Hang up You will get a 3-burst priority ring when the extension you attempted to call becomes available Note: After you activate Automatic Callback, the system monitors the called extension. That extension becomes available after the called party completes a call. 3 Lift handset when you hear priority ring • A call is automatically placed to the extension, which receives regular ringing To cancel Automatic 1 Press Auto Callback | again (while on-hook) Callback or Dial Automatic Callback Cancel code [confirmation tone] Green light goes off Note: Automatic Callback is automatically canceled after 30 minutes or if the callback call is unanswered. 14 Bridging To answer a bridged call 1 Press xxxxx of bridged call Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. To use Manual Exclusion to prevent other bridged terminals from entering a call (on a per-call basis) 1 Press Exclusion xxxxx I while connected to the call Note: Pressing Exclusion xxxxx again reactivates bridging. Call Coverage To answer a call for a co- 1 Press xxxxx | of incoming call when ring begins or worker for whom you are green light flashes a coverage point Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. Also, the call is not at your voice terminal until the green light is flashing. To leave a message for a co-worker to call the original caller’s extension Press Coverage Callback^ while connected to the call [confirmation tone] Note: To leave a message for a co-worker to call you, activate Leave Word Calling instead. l5 To talk privately with co-worker after answering a redirected call 1 Press Transfer • Call is put on hold Press Consult [priority ring to co-worker] or Dial co-worker’s extension Note: You can privately discuss the call at this time; if your co-worker is not available, press the fluttering xxxxx | to reconnect to call. Press Transfer ~| again to send call to co-workeror press Conference | to make it a 3-party call 2 3 Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice 1 Press Call Forward or Dial Call Forward code • Green light flutters [dial tone] 2 Dial extension or number where calls will be sent [confirmation tone] Note: Some voice terminals have restrictions on where calls can be forwarded (see your System Manager). 3 Hang up Note: You may hear a ring-ping tone from your voice terminal as each call is forwarded. To cancel Call 1 Press Call Forward again (while on-hook) Forwarding or Dial Call Forward Cancel code_ [confirmation tone] Your calls will now ring at your own voice terminal 16 Call Park To park a call at your extension (for retrieval at any extension) Note: If a Call Park button has been assigned to your voice terminal, simply press Call Park to park the call and hang up; otherwise, follow the instructions below. 1 Press Transfer 2 Dial Call Park code [dial tone] [confirmation tone] Green light flutters 3 Press Transfer ~| again Call is parked 4 Hang up To return to a call parked at your extension Press Call Park] or Dial the Answer Back code your extension number You are connected to call and then 17 To retrieve a parked call 1 Dial Answer Back code__[dial tone] from any extension 2 Dial extension number where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else. Call Pickup To answer a call placed to 1 Press Call Pickup a member of your pickup or Dial Call Pickup code_ group when your voice You are connected to ringing call terminal is idle To pick up a call while you are active on another call 1 Press Hold Present call is put on hold Green light flutters 2 Press Call Pickup Called terminal stops ringing You are connected to incoming call Note: To return to held call after completing pickup call, press fluttering xxxxx . 18 Conference To add another party to a call (for a total of up to 6 parties) 1 Press Conference [dial tone] Present call is put on hold, and green light flutters You are given a new call appearance; all other parties remain connected to each other 2 Dial number of new party and wait for answer Note: ...

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