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For assistance, please call: 1-800-211-PANA (7262) or send e-mail to: consumerproducts@panasonic.com BEFORE POSSIBLE CAUSES OF THE ABOVE PROBLEMS Condition 1 If the unit is too noisy during operation. The following sounds are normal during operation: • A low humming sound indicating that the unit is operating. • A soft clicking sound when the compressor turns on and off. • A flowing sound due to circulation of the refrigerant when the compressor is turned on. • A splashing sound indicating condensation in the condenser coil. If you hear other noises, please consult your nearest servicenter. Condition 2 If the unit does not operate. • The main power cord is not plugged in. • The internal fuse has blown. • The main circuit breaker has tripped. • Remote control batteries are weak. If the unit does not cool properly. Condition 3 • The room is too big for the unit’s cooling capacity. • The ventilation lever is set to OPEN. • The air circulation is impeded by curtains or furniture. • After 15 minutes of operation, it is normal for the temperature difference between intake and outlet air to be more than 14.4°F for cooling. Condition 4 If water drips off the rear of the unit. • Humidity is high. • Condensed water is overflowing. • To rectify the problem, mount an optional drain pan to the unit. Condition 5 If water drips inside the room. • The unit is tilted inward. To rectify this, tilt the unit slightly outward. • Mount the optional drain pan if you prefer. • The drain pan may be blocked. If the trouble persists after you have checked all of these, call your authorized Panasonic dealer or servicenter. Service information can be obtained 24 hours/day by calling: 1-800-211-PANA (7262) To expedite the repair of your air conditioner: • Please have your proof of purchase. • List all symptoms the unit is exhibiting. Panasonic Consumer Electronics Company, Panasonic Sales Company, Division of Matsushita Electric Corporation Division of Matsushita Electric of Puerto Rico, Inc., of America Ave. 65 de Infanteria, Km. 9.5 One Panasonic Way San Gabriel Industrial Park Secaucus, New Jersey 07094 Carolina, Puerto Rico 00985 Quasar Room Air Conditioner Limited Warranty Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the Warrantor”) will repair this product with new or refurbished parts in case of defects in material or workmanship, free of charge, in the USA or Puerto Rico in accordance to the following (All time periods start from the date of the original purchase). SEALED REFRIGERATING SYSTEM (compressor and interconnecting tube): FIVE (5) YEARS - PARTS AND LABOR ALL OTHER COMPONENTS: ONE (1) YEAR - PARTS AND LABOR In-home service in the USA can be obtained during the warranty period by contacting a Panasonic Service Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call toll free, 1-800-211-PANA(7262), to locate a PASC authorized Servicenter...

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