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Resumen del manual
If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different machine cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct (See "Opening printing preferences" on page 2). The printer driver may be incorrectly installed. Repair the machine software (See "Installing USB connected machine’s driver" on page 3). The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. If the error cannot be cleared, contact a service representative. The machine does not print. The document size is so big that the hard disk space of the computer is not enough to access the print job. Allocate more hard disk space on your computer for spooling, and try printing. The output tray is full. It can hold up to 80 ( 80 g/m2) sheets of plain paper. Once the paper is removed from the output tray, the machine resumes printing. If the machine is used for a long time continuously, the printing speed could be slowed down, or the machine could pause to cool down. Wait for the machine to cool down. Printing automatically resumes after the machine is cooled down. The machine selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the printer driver help screen. A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. Condition Possible cause Suggested solutions Troubleshooting_ 11 Printing quality problemsIf the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. The machine prints, but the text is wrong, garbled or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. Pages print, but they are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary (See "Redistributing toner" on page 1). If necessary, replace the toner cartridge (See "Replacing the toner cartridge" on page 2). The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts such as the controller or the board may be defective. Contact a service representative. The machine does not print PDF file correctly. Some graphics, text or illustrations are missing. Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. Condition Possible cause Suggested solutions The printed paper is curled. Paper curl occurs due to many different factors such as temperature, humidity, paper type, high coverage printing, etc. Use the Paper Curl Reduction option. Go to Printing Preferences (See "Opening printing preferences" on page 2), click Advanced tab, and click the Paper Curl Reduction check box. This option will optimize environmental factors to reduce the paper curl level. The printed billing paper is curled. The paper type setting doe...
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