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Make sure the line has a dial tone. Connect a telephone handset to the line to check this. The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong 216 Resolving a hardware conflict Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows Help and Support or contact your computer technician. . If your computer is equipped with an internal Wi-Fi adapter, verify that the Wi-Fi antenna switch is on (the light next to the wireless antenna on/off switch will be lit). NOTE To determine if your computer has an internal Wi-Fi adapter, check the device list in Device Manager (part of the Windows Control Panel). Some Toshiba models may have a Wi-Fi antenna switch even though they do not have an internal Wi-Fi adapter. . Verify that signal strength is good using the utility provided with the Wi-Fi adapter. . If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP's (Internet Service Provider) service may be disrupted. . Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. If Something Goes Wrong 217 Resolving a hardware conflict . Check Control Panel's Device Manager to verify that the Wi-Fi adapter is recognized by Windows®, and that the driver is loaded. Carefully note any error messages— these will be very helpful if you should confer with a support technician at a later time. . Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: 1 Click Start, Control Panel. 2 Double-click Network Connections. 3 Right-click the name of your wireless network connection, then click Properties. 4 Select Internet Protocol (TCP/IP), then click Properties. 5 Select Obtain an IP address automatically. 6 Click OK, then click Close. . Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows. . Click Start, then click Run... . Enter Cmd and press Enter. . Enter "IPCONFIG /ALL" and press Enter. . The IP address for each active network adapter will be displayed. . Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separate...

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