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If parts are missing, DO NOT return to the store. To order missing / replacement parts or assembly assistance please call 1-800-747-2660 or mail customer_relations@atlantic-inc.com. - 1 - Assembly Tips: Become familiar with the instructions and all parts. Make sure that all parts are in the box and in good condition. Assemble the product on the open flat carton or a rug to protect the product and your floor. Some heavy products need a second person to assist in the assembly. Use of power